Received card with statement that my limit was $1700. Spent about $500, then card was refused for going over limit. I now owe $1,373.22 going on 2 years.
When I send in payments, they mysteriously get lost, or credited the day after it is due. This results in additional late fees and an overlimit fee of $35.00. They have called me up to 15 times in one day, even on a Sunday-I would hang up on them and they would call right back. They have called me at work even when told not to. They have been verbally abusive and threatening. They made me a "deal" that would no longer charge me a late fee or over limit fee if I paid a minimum of $10.00 a month.
I agreed, then the calls started again; they didn't get my payment, but for $25 I could post-date a check electronically. I asked for the agreement in writing, but they told me they don't work that way.
Their constant calls, from 8:00 A.M. To 9: P.M. Have caused a serious strain in my marriage, we can't eat or sleep without being disturbed. They told me they will call me as many times as they want to, and there is nothing I can do about it. Most of the time you talk to someone, they have such a heavy accent you can't understand a word they say. They claim they never gave me such a high limit—I sent them a copy of the letter, but they never got it. I have called them on the phone, and sometimes I can't access anything or get to a real person. I told them I might as well not pay anymore, they have ruined my credit anyway-they told me they would never quit calling, even if I change my number. I sent them 2 payments in December one for January and one for February-in different envelopes, and they combined it for January payment, so I still owe for February. This company needs to be stopped
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