Usacomplaints.com » Business & Finance » Complaint / Review: Citibank DBA AT&T Universal Card - Interest Rate Increase Buried on Last Page of Statement. #37095

Complaint / Review
Citibank DBA AT&T Universal Card
Interest Rate Increase Buried on Last Page of Statement

Citibank owns AT&T Universal Card. They raised interest rates on August 24th. They buried the rate increase on the last page of the monthly statement, in smaller ink than the rest of the statement. I have automatic payments, so I read the line-item charges monthly, but I did not notice this rate increase. And they are raising rates while mortgage and car rates are dropping!

Citibank is also dropping all Visa accounts and reissuing customers' Mastercard accounts. This move saves them money, but they are not passing along any savings to consumers. Citibank is no longer very consumer friendly.



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