On August 26 I acquired the services of American Residential Law Group to handle my loan modification with US BANK HOME MORTGAGE.
Tom Thompson assured me that they could help. After signing the contract and paying 1550.00 it became impossible to get in contact with them.
My home was listed for foreclosure and only after I left a rude voice message was I contact by Gissell informing me that I was missing paperwork and USBANK said it had to be in by that night.
After waiting several days I contacted USBANK who informed me that I had to submit a new package. Gisselle called and told me the house would not be foreclosed on and that everything was sent to USBANK.
I received a letter from American Residential Lawyer Group dated 12/17 postmark 12/20 informing me that they would no longer be able to handle my modification because of the FTC Mortgage Assistance Relief Service Rule.
I received a certified letter dated 12/21 and post marked 12/22 from USBANK stating the house would be sold at auction 1 Feb.
In the letter from ARLG it states that as a courtesy they have confirmed that USBANK has the modification package and they are closing my file and direct all questions to my lender.
Why would the bank foreclose if ARLG had sent the modification package.
I also have filed a complaint with the BBB and Attorney General.
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