Having been informed by my mortgage company that I was in foreclosure via mail, my mortgage company said there was nothing I could do.in hopes of saving our home I scoured the Internet looking for advice and attorney to help us. I found ARLG's articles all over the Internet. At the time they had an A rating and there were several articles written by them. I researched complaints on different sites but there was only one that had complained. I contacted them to see if they could help. They responded that they could help us and said their success rate is so high because they only take the consumers they can help. I sent them various financial information containing all our numbers to bank accounts, Soc. Security numbers, etc. Not to mention I paid them the 1650.00 required to proceed. I became suspicious that after they received our money, communications became almost non-existent. I have kept complete and detailed records of e-mails and phone calls through my phone and e-mail services, including all paperwork I sent and the contract I signed. I called my mortgage company to see if they received a loan modification work out packet and they knew nothing of any packet. They only had 2 correspondences with them, 1- being the third party disclosure form and an inquiry by phone for a sale date. Last week we receive a fill in the blank standard letter stating that due to the FTC mortgage Assistance Relief Services Rule effective January 31 that they are no longer permitted to service our home loan modification in the state of Ohio. Consequently they say they can no longer service loans outside of the State of Florida. They say our file has already been submitted is currently under review for modification with my lender. At this time they have closed our file and advise us to direct all future communications with our lender. They did refer an affiliate - LaLawffices of William O'Toole, Esquire to service our file while in review. ARLG claims Mr. O'toole's offices service clients nationwide, yet his address is Boca Raton Florida. I am very confused but confident that I have been ripped off of 1650.00 money that was ill afforded during our foreclosure crisis. Our home has been in our family since 1962 and now I have a sale date less than 3 months away. Names involved are: Joel Jacobi Lawyer/Owner - Manager Faye Baxter - (who bullied when pressed for an answer). J. Brown _ (who sold the pack of lies) and Claudia Marcquez - the person who avoided my phone calls. January 24. I called their affiliate and was put on speaker phone while a young person was prompted in the questions I had to ask. They informed me that ARLG no longer existed as of the beginning of December Also, my lender was called and they still have no clue of any modification packet from ARLG.
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