For 18 months i have been fighting with ocwen about my loan modification packet now after 18 months of faxing, calling, emailing and certified mail
Nov 2.2010 i receive a letter in forming me that i did not qualify for hamp program because my income was too high again "after 5 case workers 4 hamp packets and 2 housing counselors later" when i asked what information they used to arrive at the # they came up with i was told wages, vacation pay personal time etc, i responded to the rep. That all of those things were the same and that a notarized letter showing my monthly salary was included and that the amount that ocwen came up with was higher than the monthly income reported by my employer i was told to resubmit a hamp packet. The next day and 2hrs of being shuffled around the building later i was told that the new packet was received and denied because i now have a janurary 4 2011 sale date for my home, how do u go from 18 months of calling every week, lost applications being put on hold for hrs at a time, constantly resending papers to being denied the chance to have your application reviewed for a federal program that u know u qualify for and can stop u from losing your home.
I know just by looking thru this site and by googling ocwen complaint that i am not the only one that has had bad experiences with this mortgage company they are no better than the loan brokers that caused this problem in the first place.
I am currently asking anyone with a similar experience or problem with this company to contact me at
And leave your name a brief description of your problem and contact information
Thanks
Please feel free to pass on this information to anyone that has had experience with ocwen loan servicing
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