The Ocwen loan servicing has promised me a loan modification for two years. They said i qualify but then I can't get a confirmation letter of approval. They constantly have me send them paper work. I spend so much time faxing paper. They always lose my papers. I can never talk to anyone about.
I have been to housing seminars and finally had a chance to speak to someone. They sat there in my face and lied and said I qualify for a loan mod. One of the reps said I qualify for several loans because I'm under water in my loan. I have been to two housing seminars.
They have incompetent people working for them because they constantly are losing paperwork. Or so they say.
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