I recently paid a bill in full to California Recovery Systems. After a couple days, I checked my account and realized that they charged me twice for this. I have been on the phone with them almost every day trying to get this resolved. I have been hung up on, put on hold for an extended amount of time and even promised to be reimbursed in the next two days. I have faxed them my bank statement and copies of my checks 4 times just to let them know that I have proof. Today, the "CEO" came on the phone and told me to "BE PATIENT" and hung up on me. I can't be patient anymore and I will be going to my bank for an unauthorized debit. I have been patient and extremely understanding up until this point. I have read so many complaints about their practices and it's funny how things work out when the shoe is on the other foot.
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