Complaint / Review
Wachovia Wells Fargo
Wrongful ATM adjustment 6 weeks after deposit

On October 1, I used the envelope-less ATM to deposit a combination of checks and cash of $898.00. The envelope-less ATM scans (checks/cash) and automatically counts. On November 12, SIX weeks later, the Wachovia withdraws $700 as ATM adjustment. It took one week to get details on which transaction was is question. They said of the $898.00, only one check of $198.00 was received.

I have disputed and it has been two weeks since the ATM adjustment. I have perfect credit, never bounced a check in my life and been with Central Fidelity/Wachovia for 17 years. I have little confidence I will get the money back. I switched to Free Checking, removed my funds and keep a low balance just for the purpose I may get my money back.