Complaint / Review
Barclays Bank Delaware-Juniper Bank
Barclays Bank Delaware Carnival FunPoints Mastercard does not honor their rewards program obligations

I have a Carnival FunPoints (reward) Mastercard. FunPoints can only be redeemed for statement credit or to purchase on-board credit/products from Carnival Cruise Lines. I called Funpoints (Barclays) before I booked my cruise and asked questions about the process. I was told book any cruise, then to apply for the statement credit after the cruise was booked. I checked Barclays' FunPoints calculator as I had over 95,000 points at the time and this converted to $1,590 in statement credit using their calculator (see http://www.mycarnivalmastercard.com/). Though the guy spoke limited English, I was advised to book a cruise that exceeded that amount to maximize my reward. Two days later, I booked a $2,119.