Below is one of many letters I sent them, certified and signed for:
Now their collection company is harassing me and will not send me an explanation of the 123.00 they say I now owe.
They took 100.00 out to close the account, was with them over 5 years - no time limit involved - just charges everyone $100.00 to close an account—just takes money from my business account. - I will never get that back—claim is was in my contract!
'January 18
Cardservice International
5251 Westheimer Road
Sixth Floor
Houston, TX 77056-5404
Re: CLOSED Account No. 267924156883
Dear Sir/Madam
Enclosed is a copy of a collection letter from your establishment a copy of a fax closing my account (Dated 3/09) and copies of older bank statements showing your infamous $8.00 deduction.
You have been taking $8.00 out of my account for over 10 months now. I have enclosed 4 months of my business bank account records showing the $8.00 mysterious charge coming out; I can produce one for each month up until December.
In January I closed that bank account for the sole purpose of stopping you from taking out this bogus charge. No one at your establishment knows what it is for. I have called your accounting department every month for the last 10 months.
I receive reimbursement checks for the $8.00 charge but your staff tells me that they do not know what the $8.00 charge is for nor do they know how to stop it from being deducted from my account.
I see now you are complaining about a payment not make, one that is not owed, and charging me a $25.00 fee for a closed account and still charging me $8.00 for a service that I am not getting.
Do you know what you are doing? Do you know what this charge is for? I do not have an account with you. Will I have to sue you to get this matter closed?'
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