To whom it may concern,
i want to let everyone know of the deceptive acts by providian and its company emerge. I had 2 providian accounts with perfect credit and a high balance. Than i found myself unemployed. Since i had credit protection on all my cards, i was not worried about them. This is when providian sold one of my cards to emerge and increased my interest rate. I disputed this and was told nothing could be done.
Since i was having a very hard time finding a job, i extended my credit protection with all the documentation they requested. This is where it gets really bad. A few months pass and i start getting bills from the companies, then harassing phone calls at my moms house. I stopped that and gave them my number. I again sent in the documentation they wanted but nobody wanted to help. Now the harrassment was on a daily basis 10-15 calls a day by these companies and they just keep adding charges. I closed both my accounts.
Thank god i am working now, but they are calling my work number eventhough they have an address and email to contact me at. I requested yesterday for them not to call my work or i might lose my job. I requested an adjusted bill to what i owed before i went on credit protection. I was told they will call me and they are not adjusting the bill. I faxed over to both companies a cease and disist letter for the telephone calls and what i am disputing that should have been never charged to me.
I told them i am not trying to get out of paying these accounts and all my other companies have been great with me. They're calling me, i guess they dont want any money? I would tell everyone that you better beware when you are in a situation where credit protection is supposed to cover your bills. I dont know what else to do about them calling me and harrassing me. Anyone have suggestions? Thanks for listening
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