Complaint / Review
Fairbanks Capital Corp
Fairbanks Capital Corp. And Aames Home Loan ripoff, unauthorized amounts via phone payments, payments not applied promptly creating unfair late fees, ignoring insurance carrier creating duplicate ins. Chg

Initially, Aames Home Loan handled mortgage; then changed servicing without notice to Fairbanks and numerous difficulties began. Eight different offices in 7 different states; correct information never transferred; overbilling; payments mailed within appropriate time frame, yet delayed in order to generate late fees; incorrect or unauthorized amounts deducted via check telephone payments; charges to account without explanation; varied amounts due with each contact person in their offices at times within same hour; duplicating insurance without reason or written notice; when finally removing duplicate insurance, never refund additional interest paid during time their charges per insurance existed on account; failure to return calls; terms of original mortgage, charges, fees, etc. Change everytime they change requirement to discuss matters with another person & office in another State; i.E. Payments due by midnight or 8 P.M., then 6 P.M., 2 P.M., noon, etc; late fees billed inappropriately in advance or " within ten day grace period ";