I would highly recommend not using this company for any credit card processing. I recently had a charge back to my account. I have been in the process of disputng the charge back. I talked to IMS this morning @ 9:30 am and they told me I needed more documnetation to dispute the charge back. We hung uP and by 11:30 am they debited the full amount out of my account. This unauthorized debit put my account into the negative as well as charged me extra fees through my bank. I called right away, and they responded with, "Let me be honest, we are not reversing the charge, you need to deal with your bank" So I did, I filed a claim with my bank to have the funds reversed because they never had authorization to debit from this particular account. Do not use ths service!!! They treat their clients horribly!!!
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