I brought a car at Clay Cooley in Dallas, TX. It was my first, so of course I was naive as to how badly I was about to be played. Either way, I settled on a 2003 Chrysler PT Cruiser with about 77,000 miles on it. Three months of paying my noted to Clay Cooley, I get a letter stating my contract was sold to Bayquest Capital. The company sends me a letter stating none of my terms had changed and if I needed to adjust my payment date to let them know. I did not receive an updated contract with their name on it or anything.
Forward exactly 3 years and almost $2000.00 for repairs later, I make the mistake of running up on a curb. My entire motor falls from the car. I call my insurance company and they rule it a total loss. I contact Bayquest to find out what the payout will be so I can assess my options for purchasing a new vehicle. They tell me I owe $6900.00. Mind you the total price of the vehicle was only $10,995.00. (way too high) I request a copy of the contract and mazingly, my terms have changed from 3 years to 4 years and I am paying 11,995.00 for car before taxes.
The customer service has been less than helpful and continue to state that was the contract I signed with Clay Cooley. I know it was not and am conveniently unable to find the original or get a copy from Clay Cooley. There something in this water and it smells fishy. Please be vigilant as I admit I was not. If you get that initial notice your contract has been transferred, ask for the original from the company you purchased the vehicle from and get the new one. I am sure there will be a difference.
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