Usacomplaints.com » Cars & Transport » Complaint / Review: Clay Cooley Suzuki Dallas - Lied to get me to sign a contract. #955696

Complaint / Review
Clay Cooley Suzuki Dallas
Lied to get me to sign a contract

My ex wrecked my car that I was 2 months from paying off with a tote the note lot. My experience with them was horrible so I was determined to not go through them again. I had terrible credit so I was looking for someone to finance despite that...

Clay Cooley offers a credit rebuilding program called "Fresh start." Not only do they finance you in-house, but they report monthly to help build your credit back. The deal is that you buy a car off of the lot specifically for the fresh start program. You buy it 'as is' and in 18 months of good payments you can come back, trade in the vehicle and get financed for ANY car on the lot. Great deal right?

Wrong. I bought a 2007 Suzuki Forenza for $13000K, it didn't matter since I was only supposed to be in the car for 18 months? I had to replace a wheel because the one it came with had a dent and kept leaking! The transmission was randomly switching gears while I was driving so I poured another $700 into it'. I paid on my car for 15 months;. My credit score soared from the 400s to the 600s|. I was invited back to look at getting another car so I filled out the credit application online and was told I was approved for a 2012 Suzuki SX4. Awesome, right?

Wrong! I got there got everything set up, switched my insurance. Only to find out that Clay Cooley didn't keep my note, they sold it, so instead of being able to use my car as a trade in, the buy back would
only be $7000 leaving me upside down $3000... IF I could come up with $2500 down payment. 4 hours it took to find this out, 2.5 of which I was sitting outside the finance office.

I declined and was told to try back in another 18 months. WHAT?!? I am stuck in this crappy p.O. S car that I never even wanted, that is already cost me more in payments and more insurance than I was paying in my
previous vehicle for at least another 18 months?!?

FINE! I will work my hiney off save up the $2500 for a down payment and then everything will be fine, right? WRONG. This lady drove the wrong way down a 1-way street. My car is totaled. The insurance only paid the cash value of the car $6000. After the payout I still owe $4000. Now I have to find a car lot that will finance me, roll over my loan, and accept $500 as a down payment... Easy right?

NO I AM SCREWED! Because Clay Cooley LIED in the first place, I am upside down on a car loan AND car-less. I know that they are not responsible for any car wrecks, but they are FULLY responsible for lying to me to lock me into a contract and then selling my note.


Offender: Clay Cooley Suzuki Dallas

Country: USA   State: Texas   City: Dallas
Address: 10849 Composite Dr
Phone: 8552789854

Category: Cars & Transport

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