On 9/29 I visited the Financial Institution of America department on Providence Rd.in Charlotte, NC to deposit my spouseis long-awaited unemployment cash. The cash had are available in the shape of the NC eppicard/bank card. My partner and that I reveal a bank account at BofA. To be able to make use of the card to pay for expenses we had a need to obtain the cash about the card into our records. The teller asked for my identification and BofA credit card. She'd me contact the eppicard to discover the precise stability; that we did before her. She got the eppicard and quit the table; no specifics received regarding how she would deposit the cash in the eppicard. She delivered a couple of minutes later and passed me a bill. Before I walked aside she ceased and stated she'd only realized that the title about the eppicard was not mine. I established it had been my spouseis which I had been adding it into our combined consideration. She subsequently explained she'd not yet transferred the cash but had completed a for that complete stability instead. She subsequently turned extremely belligerent. She got the bill she'd provided me back and quit the table again. After a significant while I noticed her at another table. I contacted her to discover that which was happening and he or she stated she would change the progress. I informed her to not but to request the supervisor instead. Although I had been waiting I noticed an other woman approach her and also the two of these huddled at another table for some time. Afterwards they contacted me, passed me the eppicard and stated the entire deal have been corrected and informed me they'd have nothing else related to it.
It's currently 10/4 and also the stability about the eppicard continues to be zero. Both my spouse and that I have attempted numerous paths to obtain Lender of America to inform people what occurred to the cash however they decline. They deal that today it is a issue between us and also the eppicard.
Our argument is the fact that when they weren't approved to complete a within the first-place they ought to not need completed it. It was their first mistake. They attempted to help make the mistake disappear by treating the deal and cleaning their fingers of everything. Nevertheless, the cash hasn't been delivered towards the eppicard. The final deal demonstrated about the eppicard was the money advance. Where's the cash? Given that they were the final individuals who kept the cash it had been their obligation to ensure they gave it back. Main point here, we're out our cash and also the last individuals to have it simply wont work by any means to discover what happened to it. Any recommendations?
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