They closed my bank account due to inactivity and helped themselves to the remaining balance. They claim they had to recoup the costs of trying to locate me, then they said it was due to California Escheatment laws which is a lie. This is just a way for ING to generate revenue. There wasn't much in the account, but that's not the point. All contacts with them have been unsuccessful. Don't use ING Direct, if you don't access your account frequently enough they will close it and take your money.
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