Usacomplaints.com » Business & Finance » Complaint / Review: TaxAct - Cannot Delete Account/Bad Experience. #580050

Complaint / Review
TaxAct
Cannot Delete Account/Bad Experience

Apart from TaxAct having minimum and ineffective customer support, a terrible item as you are able to get almost every other locations to get a portion of the cost and constantly deliver you emails even although you never decided to receive any - you CAn't delete your consideration. You can't stop your account. I needed MY OWN info out of the repository, out of the fingers of the affiliates and after looking having a fine toothed comb through the web site for many method to escape, I sent the organization. Two nights later I received this e-mail:

Expensive TaxACT (R) Client:

Should you desire to stop utilizing our providers anytime throughout the tax period, you might merely reject your on line return. Should you want to eliminate all individual data from your own return, merely record back to your return and eliminate or substitute any private information with fake information.

You may even eliminate your consideration by signing directly into your return at www.taxactonline.com. Then follow the link "Our TaxACT"; press "Revise your Consideration Info"; press "Eliminate your Consideration". About the following display you'll visit a connect to completely eliminate the consideration.

Thanks for using TaxACT. Please let's know when you have any more inquiries.

TaxACT Customer Support

[email protected]

Cs-581

Hows that for guarding your identification from identitytheft? I can not help but believe this website and also the entire procedure is just a fraud along with a phishing site. It is too late, I registered to get a inexpensive e file plus they desired to cost me over $40 to get a condition return. Criminals. I acquired exactly the same thing from the comparable site for under $20 and today these folks have all my own info and not provided me having a factor.


Offender: TaxAct

Country: USA

Category: Business & Finance

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