Complaint / review text:
I've been awaiting preathorization approval on new medications again, The Drugstore supervisor of walgreen talked with me on mon about obtaining 3 times offer and that I would need to get another prescription in the physician again, but when you delay it may be nowadays or longer for authorization. Therefore nowadays Wednesday (evening after) i talked with my nurse and he or she explained to wait for that acceptance that could be aday or longer and also the problems I've i cound not delay.
Therefore, i named Walgreens concerning the 3 times offer and was informed that I really could not have them as She mentioned they do not do this on such medications, then i informed her about Drugstore supervisor charise Lewer said recently that I really could get my three-day offer then she instantly reduce me off reported the supervisor never said that I really could get three times offer after which i said thats exactly what the supervisor stated! And she began to increase her speech declaring nobody stated that I really could obtain a three-day offer. Because they are awaiting acceptance to provide me medications. Trying to explain to her that exactly what the supervisor stated she wouldnt hear, in order i requested to obtain her title to record her for speaking the way in which she did. When I passed the telephone to my wife i mentioned get that fuckers title for me personally, (spouse) said hello and also the drugstore hung-up on her behalf.
My spouse calls back along with a Pharmacist responded, my spouse subsequently recognized himself as Rachel which she desired to understand the title of the worker who had been assisting Ted and hung-up on him. The Pharmacist subsequently questioned her what this pretained to, she began to show him and he explained I believed he explained he simply return from Florida. Rachel told him no he was not in California and began to clarify the issue. Then he informed Rachel yes he is able to obtain a three-day offer and Rachel informed him the Pharmacist Ted simply talked to quarreled with him and lifted her speech and hungup. He explained he might have it ready quickly.
And so I got there and stated my title and also the Pharmacist Donna N quit for that back and H found the leading and offered me my meds stating anything about california? He explained i told him im likely to California a couple of days before I am confused with this particular. And asked if I had been useing profanity about the telephone. I am still confused. The truth is I requested my medications and that I got greif from her each time.