Usacomplaints.com » Business & Finance » Complaint / Review: BAC Home Loan Servicing LP - Phone Calls. #575165

Complaint / Review
BAC Home Loan Servicing LP
Phone Calls

We've been receiving repetitive telephone calls. The callerid claims "Loan Counseling". I've not responded the calls since is definitely an 800-number and that I determine it's some form of sales phone. After 3 times in one single evening I dialed the amount back and unearthed that it's BAC House Single Maintenance. The automatic answering device wishes me to enter my mortgage number or my social security number. I reply no for this since I determine when they have called me, they ought to understand why they named. (Today-a-days you-can't trust providing your identification or info to an automatic device of the business that you simply have no idea something about). And so I hang-up since there is no method to reach an individual to speak with. A few hours later I obtain another phone. I reply and also the lady requested for Mr or Mrs. I-say I am Mrs. She subsequently questioned me for my social security number. I tell her that I actually donot understand who she's which I actually donot hand out that info within the telephone to some stranger. She then claims "thanks" and weighs up. I subsequently Google BAC Mortgage Loan maintenance and find out that lots of people are having issues with this particular organization. I contact their amount again and informed the enter the consideration and, obviously, the messatge claims they're a debt collector. Well, we did get notice in last 2009 the mortgage had been moved from BAC for this organization. We adopted instructions and joined the brand new bill number into our autopayment from our lender and transformed the amoutn of the cost per the instructions supplied. That cost is certainly going out instantly normal as clock-work. Why are they calling of course if they should keep in touch with us about anything, why cannot they state why they're calling in the place of requesting people for supply data they have. The I discover their site which appears like anybody who's a pacesetter may proceed in to see info to utilize due to their own company. We've usually compensated our expenses and therefore are not overdue with funds. We've had the mortgage slightly over annually what exactly is certainly going on? They're not making a note to contact them (very first time they'd completed this, but again, there's no immediate point or any indicator regarding whom I ought to keep in touch with about whatever it's they would like to discuss. Any recommendations regarding just how to cope with the corporation (or not) could be appreciated.


Offender: BAC Home Loan Servicing LP

Country: USA   State: Washington

Category: Business & Finance

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