Usacomplaints.com » Business & Finance » Complaint / Review: Aurora Loan Services - Dawn ext. 1424 who NEVER returns calls Supervisors who Never answer nor call you back& ever Melissa who is Hatefull! IDIOTS they don`t even know or follow their own paperwork. #547644

Complaint / Review
Aurora Loan Services
Dawn ext. 1424 who NEVER returns calls Supervisors who Never answer nor call you back& ever Melissa who is Hatefull! IDIOTS they don`t even know or follow their own paperwork

My wife and I applied for a Fed Gov home morgage modification via Aurora Loan Services ie: Lehman Bros and Freddie Mac. We complied with all their requirement (payments on time) were denied the received a letter of denial. Our next letter from them informed us we were past-due to the tune of $ 8517.00. After calling coustomer service 15 times (no help at all) and three loan officers who gave us different answers from 1800 dollars to 5117 dollars. I was told we owed fees penalties and we are behind 2 to 4 months on our payments. You can never get through to anyone with sence enough to add or read their owne paperwork. OH the reason we were denied was income too low. DUH!!! This is what the program is for.
I think their SCAM is to scare people into paying them with the threat of forclosure! I would love to start a class action suite against these crooks if anyone is interested. It`s sad to think of the people that loose their homes because they don`t know how and are too busy to fight!!!


Offender: Aurora Loan Services

Country: USA   State: Colorado   City: Littleton
Address: 2617 College Park Scottsbluff NE 69363
Phone: 8005500508

Category: Business & Finance

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