Usacomplaints.com » Business & Finance » Complaint / Review: XM Radio - Poor customer service. #546508

Complaint / Review
XM Radio
Poor customer service

I have two cars each with paid three year XM Radio service. The service on one of the cars expired and I had no intention to renew. However, my Visa statement showed a charge from XM Radio for approximately $460. This was a surprise as I had not authorized a renewal. Twice I contacted XM Radio and after a lengthy wait both times I was connected to customer service. When I explained that I wanted to cancel my service I was literally argued with and when I insisted that I wanted to cancel I was disconnected, both times. My impression is this borderes on outright fraud and I would recommend that anyone considering XM Radio be aware of their practices.


Offender: XM Radio

Country: USA   State: Oregon   City: Bend

Category: Business & Finance

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google