Yes, I agree with the other posters here, Webster Bank is EXTREMELY predatory with their fees.
Their account brochures say that the first $100 of an ATM deposit is made immediately available. I deposited a check on Friday. I took most of the $100 out. I deposited another check Saturday. The ATM receipt said $75 was "available". I went to the ATM that Monday and got an account balance receipt. It still said $75 was available. I took $60 out, and the receipt slip said $15 was available. An hour later, my wife calls the info line and it says we are $45 overdrawn! And, sure enough, Webster took $37 that night, so Tuesday the account was $82 overdrawn. I went to the bank with all the receipt slips with positive available balances, and one of the managers says "you have to IGNORE ATM receipts (!!!)" and refused to refund my money, saying I should've waited for the checks to clear and the available balance needs to match the actual balance on the ATM receipts to avoid overdraft fees. Can this be legal? The ATM receipt is a written document from the bank, and she tells me to ignore them?!? I travel a lot and cannot check my balance on the computer most days. Does anyone know if I have legal recourse?
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