My wife and I opened an account with Webster Bank in Southington, CT a couple of weeks ago. We reviewed the banks funds availability policy and felt we had everything down pretty well. Boy were we wrong! We made a deposit through the ATM machine. The receipt showed the amount which became available and we took the bank at it's word via the receipt. Well apparently the bank changed its decision once it processed the deposit and made the funds unavailable. However, they never notified us. Because of this change, the bank considered all of the transactions we made to be overdrafts and charged us a total of $120.00.
Because of these charges our bank account was depleted under the balance sufficient to pay several other outstanding transactions and we were charged an additional fee of $150.00. A total of $270.00 in just two days! I immediately deposited money to the bank to cover what we owed and maintain the account.in addition, I contacted Joyce Frac with whom we had opened the account. To my dismay she only offered to refund us a measly $60.00. I felt that since the bank had changed the availability of the funds without notification they should refund all of the fees but they refuse to do so. So, I'd like to post this issue on RIP OFFs.com in order to make others aware of this bank so they can chose a different bank.
0 comments