My husband opened an account in FL, He told the rep. That he wanted it to be set up so both accounts could be used with the same card, we hadn't used the FL account until this pass weekend with him going by her word that when he made a purchase with his card the money would come out of the account with the money in it to cover the purchase, well it didn't work that way, the money came out of the account with the least amount of money, which caused overdraft charges on the other account even though he was told the two accounts would be attached. I have talked to 6 customer service people and a manager on their 800 number to get nothing but the run around and now it has to go back to the rep. That opened the account to try and remember the transaction, of course she is going to say she never told him that because it will look bad on her, but he knows what he was told. So does this bank care about us little people to put back the $175.00 we will see.
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