I talked with a representative about my tax situation. He made an evaluation and based on the information I provided, I was given an assessment. I told them I cannot afford that arrangement. We discussed my situation further and another assessment was made. This time it was affordable and I agreed to allow them to handle my case.
I paid $3,500 and things changed. No one could reproduce the second assessment. Whenever I explained my situation and discribed what I was told by the representative, I was told that his assessment is in question and only he could talk with me. Unfortunately, he left the company.
I then decided to pull my case from the company. I explained my situation to two different people and after their independent reviews of my case, both recommended I receive a full refund. A $500 refund was offerred. I refused, but a credit of $500 from the NADN majically appeared on my credit card statement. I have since tried numerous times to get the full refund and have no response to my requests.
I was lied to about my re-assessment and they never provided the service that I paid for.
Do not do business with these people!!
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