November 5th I became conscious of a brand new team in the Westlake Village Department.
The brand new "Assistant Director" Marie lacks any professionalism. Her customer support abilities are method below requirements (at-best). I've been visiting this lender for more than 6 years and also have never experienced anything-but the very best... Until today.
Marie totally embarrassed me and did so quite loudly. I subsequently visited another teller within the lender even though I had been strolling to that teller, she screamed to him he wasn't permitted to assist me. He obviously had definitely better view and was totally skilled and undoubtedly served me immediately. Marie is meant to become his chef as well as he did not pay attention to her.
It's really unfortunate that in the current economy, when individuals are looking for careers, somebody like Marie actually includes a placement in customer support. Telesis is just a little lender, they cannot afford to obtain a solitary poor evaluation, particularly using the engineering we've nowadays... Word spreads rapidly.
I'm declaring a proper problem using the VP of the bank and ideally I'll have the ability to post a follow-up that's in support of the financial institution. I'll be much more comprehensive concerning the scenario and just what the associate supervisor did in my own next article, till then I really hope she does not attempt to embarrass or discriminate against you... I'd recommend preventing her and simply watch for another teller!
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