I went into Suntrust on December 29 to start a Bank Account. AThe Teller exposed the consideration and got my paycheck check as my first deposit. The Teller was really mindful and incredibly useful in those days. She told just how to setup my online bank as well as explained that I'd have the ability to begin to see the deposit online the next evening Friday December 30, however the resources wouldn't be accessible until Satuday morning Dec 31.
Here's where it gets exciting! Bear in mind I transferred my salary. After I obtained the entry signal to setup my Online Bank on Friday day, I had been ready to get involved with my bill. Nevertheless, the total amount was 0 and also the deposit I created the night time before with my paycheck check wasn't there. Only a little confused... I approached the financial institution and talked using the Teller that exposed my account and told her the deposit in the prior evening wasn't shown in my own bill. The Teller wasn't as mindful and useful as she was the night time before. Like a matteroffact, she hurried me off the telephone and explained that I'd not begin to see the deposit unitl Sunday morning, although she explained on Thursday that I'd view it on Friday. On Sunday morning I tried signing into my Online Bank and obtained error messages after attempting to log-in five times to no avail I approached the 1-800# for that Onlne Banking Customer Support Department and also the Customer Care individual explained that my consideration was shut on Friday since it didn't move the confirmation procedure??? I had been bewildered and dismayed since I had been never informed from the teller that this type of procedure endured and also you might genuinely believe that something similar to that will show up while your starting the consideration in the Department, not 2 days later. And of course I never obtained a telephone call or mail saying that Suntrust had shut the take into account whatever purpose.
Ok peolple... I am currently LIVID and SMASHED on New Years Eve! I simply wanted my salary back. And so I went back towards the Department to obtain my check back. Nevertheless, Suntrust offered me the hand once more. I had been informed they COULDN'T launch my salary or provide me-any of my cash since the "Division" that launch stated resources was shut until Wednesday, January 2. I wonder when they can give me back my salary with curiosity.
It's currently Jan 5th and that Iam still waiting on Suntrust Bank to come back my salary from 12/29. I received nothing... I understand something for several, the two limbs in Douglasville have been in need of new administration. The department supervisors are incompetent. Their client solutions abilities are low-current. The Arbor Location, Douglasville, Ga department supervisor Andrea Woods is definitely an overall waste. My partner and that I invested an hour or so within the lender asking using the Support Rep. For support with this problem, to the stage that I had been in holes. She strolled past us, stood alongside us as she was discussing her vacation with among the other employees. She might obviously notice anything we were declaring towards the Support Rep., she did not actually recognize our scenario. Never actually agreed to aid us by any means. Quite simply she completey dismissed us! Oh yes! Even today... No notice, no telephone call or a contact from Suntrust informing me they shut the consideration.
Beware! This is actually the worst bank actually!
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