We've our r.V. Mortgage with GEMB it use to become with Thor. I'd no issues with Thor but GEMB is another account. Within the last 5 weeks I've needed to place an end cost about the check I published for my cost since these fools can not appear to think it is. I place this weeks cost within the email the 16th of the month now may be the 28th plus they nevertheless haven't acquired it. I believe its installing on someones table! They have to possess the many unaware rudest people working there. After I named their customer support the very first phrases from the fools mouth was how they've no control within the email. Like I really do. I told this person who everytime this occurs I've to contact the financial institution to prevent cost on my check also it costs me $20.00 to do this. I simply needed to get it done in July of the year. Again she explained she's no control within the email. That remark should be anything they strain within their instruction since I noticed it ALOT. I subsequently informed her that from today on I'd send my cost return-receipt certified email of course if that didn't resolve the issue I'd be creating a criticism using the greater business agency and also the attorneygeneral. This moron subsequently charged me of threatening her. I told her I had been not threatening her. She subsequently extended to claim with me that I had been. I requested to consult with a boss and after being on-hold for a while was informed the boss was hectic and would need to contact me back which it'd consider three to five times in order for them to achieve this. I subsequently attempted to create my cost within the telephone and he or she subsequently declined to simply accept the cost out-of the consideration I usually create the cost from. I'd to help make the cost from the differrent consideration. This type of person TERRIBLE attempting to cope with. Simply to allow folks understand— check all your charge cards you might have, GEMB will be the bank of these. My partner only got a credit card from Lowes nevertheless when we observed GEMB whilst the bank we didn't trigger the card.
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