I started a purchase within the telephone using the organization on 12-18. The vendor suggested it was a brand new saddle, but what came wasn't a brand new saddle, but employed. Nonetheless, I tried it, but it didn't match. I started a return on 1-10 using the vendor who attempted to upsell me to a different seat. I informed her I'd consider it, but I needed to come back that one first. She provided $300 off the upsell, and that I informed her again, I would like to consider it, I've to consult with my spouse. She questioned me to maintain the width, DVD, treatment package, that we suggested to her used to donot understand what the treatment kit was.
Used to do not approve one more deal. I forgot to pack the width, appreciated to pack DVD and seat and delivered the return via postal company email, covered on 1-12. She promises it didn't appear until 1-27. She subsequently promises the seat wasn't inside the return interval. Her site states one month TEST EXPERIENCE PROMISE. Everywhere on the site suggests thirty days to check trip. Within the telephone she explained I had been nicely inside the thirty days to come back the seat, no-questions inquired - obviously there have been a lot of concerns and large up selling.
Well, I quit on the company journey so when I delivered I came across that my charge card hadn't been returned, and that I had still another cost on my cc out of this Cathy individual as well as another seat. I sent her instantly and quit a note on her at her workplace. I received no reply. I quit another concept and another mail, this time around I had been informed I had been not inside the thirty days to come back the seat.
I informed her used to do not approve the cost, or did I'd like the seat. I sent her really furious that she attempted to WOn't return my income. She held the delivery costs, plus some charges for that treatment package and dvd. She declined to return the delivery costs for the 2nd seat. I'd to document a challenge with my lender to obtain her to ultimately reimbursement area of the resources, but she's maintaining the delivery costs and also the costs for a I never obtained along with a dvd that we shipped back. I've tried anything, she promises used to do not return the seat over time, however the website claims thirty days to TRIP. I just successfully obtained one day.
Today to top everything down, I'm out $125.50 in the unauthorized expenses she positioned on my charge card, and one more $120 in delivery costs to vessel that soft saddle-back
I'd like a reimbursement entirely, but she's declined. I never noticed any bills, or did I sign something, or approve any extra costs within the telephone.
Buyer Beware, this individual is just a complete shyster, a snake oil salesman.
The merchandise she offered me was used, applied leather all scratched-up. She did not even bother to place a brand new seat sox about the additional seat she attempted to market me. Her saddles are poorly-made with second-rate, slim leather, low quality rigging, and openings cut directly into the seat for that stirrups leathers... Totally un-reinforced. She runs on the western-style seat chair on her english-style saddles, which pitches your thighs totally forward and from under your primary where they have to be. Any actual tugging about the stirrup may cause that leather to tear. Completely unprofessional and far too broad of the perspective.
BUYER BEWARE. Hillview facilities saddles aren't the things they be seemingly.
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