» Furniture & Equipment » Complaint / Review: Calligaris chairs - Defective Calligaris chairs. #300619

Complaint / Review
Calligaris chairs
Defective Calligaris chairs

Don't be lured into buying them. Customer care is dreadful.

Bought some four (4) Calligaris seats, list number CS368. These are steel-presented, leather-covered seats. I had been certain these were top quality German building from the reliable organization.incorrect!

First issue. I requested them in July I obtained the final seat at the conclusion of November. Why? The purchase was stuffed in Sep but one seat was broken in cargo because of bad packaging. That seat was subsequently changed having a incorrect design seat 6 months later. I eventually had the shipper create them in crayon to obtain the purchase directly and that I obtained the final seat at the conclusion of December (5 months).

Minute issue. Had dinner friends more than 2 months before. One seat broke apart - using the visitor inside it. Upon examination of the damaged seat it had been apparent the inner steel body of the seat was mounted on the straight steel support of the seat having a simple 3mm spot weld. No products, no nothing else, only a 3mm spot weld. That might be about significantly less than 1/8th of an inch for all of us people. To get a seat that costs almost $1000 I really could did better having a 19.99 garden seat from WalMart for constructional assistance.

Next issue. I quickly approached Calligaris, France (HQ) and Calligaris USA (point-of purchase). I clearly recognized the issue to both practices and plainly stated I need anyone to 'instantly' contact me to setup a period/spot to possess the seats examined and also have the damaged seat changed/fixed. This really is essential considering no-one can utilized these seats till I understand they're secure to sit down on. I can not examine them myself without eliminating the leather addressing to check on the caliber of building and therefore destroying each seat along the way. Even today, 1 May, NO BODY from Calligaris has gotten back again to me.

Caveat emptor as it pertains to Calligaris people

Offender: Calligaris chairs

Country: USA

Category: Furniture & Equipment


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