We purchased Ashley furniture on their promotional offer of 0% no interest for 1 year, which ended on July 7.
The total amount was $1694. We made equal installments and paid off $1452 before July 7th. Unfortunately, we missed a payment, thinking that the loan was paid off. However, we were slapped with a fee (fine) of $310.82 for not paying the remaining $242.
As soon as we realized, we went ahead and took care of the final payment of $242 on July 28. I have put the account in dispute and spoke to customer service, but it was no use. I am told to pay this outrageous financial charge of $310.82 for being late for 3 weeks.
No wonder this company is going bankrupt. Can anyone suggest something or help me overcome this rip-off? I will never ever do business with CITI again. Unfortunately, I am also their credit card customer, and I will stop using that card anyway.
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