Complaint / Review
Citi Cards
28.24% Interest Rate After Alleged Default, Recent Payments

I was told my interest rate was 28.24% because my account was in default. The several customer service people I talked to refused to change it, despite the fact that I had paid $4,283.62 on this card in April and had been on time for the last four or five months. Furthermore, even though my account was in default, I was allowed to charge it over four thousand dollars over the limit and then paid this amount off in thirty days.

I was told my account was in default because I made a payment over 60 days late over a year ago.

I also talked to a supervisor, Richard Becker, who said it was because of "Your payment history, sir," and was equally inflexible.

In short, don't do business with Citi Cards!