Usacomplaints.com » Business & Finance » Complaint / Review: Walmart moneycard - Terrible service. #492621

Complaint / Review
Walmart moneycard
Terrible service

I had a need to buy anything online and because I'm only 17, nor yet have my very own charge card I went out and get one of these simple cards from WalMart that we respected. Previously I'd bought regular credit prepaid cards (not greendot or walmart brand) and people were excellent and simple to trigger on the internet but that one was an extremely unique account. I visit WalMart and consider the card towards the cashier and spend them $240 to put up the card plus one more $3 card charge, simple enough. I get home and obtain using the PC and begin the service procedure and end two or three websites of information out as needed (including social security number). About the last site it requests my information of delivery and so I enter that and struck "proceed" where at that time it loads a full page stating that I want a guardian or protector within the era of 18 to contact them at their 1-877 quantity and confirm that I'm permitted to make use of this card (fairly silly when I am the main one who went to walmart and settled the cash myself) but I acquired only a little disappointed and simply waited until my guardian got home to contact and obtain this completed with, not too simple again. Guardian gets house, calls the amount for me personally plus they need the guardianis info (title, tackle, social security figures, etc.) therefore we provide them with that data plus they operate a check up on it to confirm on the database. Couple of minutes later the broker informs us that both of our titles and social security figures don't complement. This really is difficult once we both examine our figures for them straight from their social safety cards over 1 period and also have never any difficulty such as this previously with obtaining that confirmed. Thought maybe they'd simply entered it within their pc improperly and so I request to possess it repeated back again to me so that they do and its own just as I study for them and fits up with this cards and so I do not notice exactly what the issue is on the finish obtaining fake info, unsure what repository they operate these against however it can not be extremely correct. Anyway, in outcome since neither people could possibly get verifed by them-they need to stop the card and problem a reimbursement via sign in the email that'll get 7-10 business days to reach to my handle. I question them why I can not simply take it back again to walmart and obtain the money back when I settled simply 3-5 hours before I named them that same-day plus they merely respond with "Walmart can't do this for you personally once we would be the only types with use of the info". I contact Walmart and speak the top boss there who established that they only "market" the cards and following the purchase is total it's out-of their fingers plus they cannot do any reimbursement or something like this. Therefore essentially today I am caught waiting 7-10 times to obtain the $243 back from their store when I desired it nowadays that will be fairly bad for me. Unsure why they actually have to do so much to confirm within the first-place, nothing like I am likely to obtain a million-dollar mortgage or anything... Clearly we'renot laying about our info otherwise we'dnot be providing them with so much information on us in addition to spending the $243 money in advance making no feeling to because it cannot you need to be activated immediately enjoy it ought to be. Anyways, I am done shouting for the time being but am really upset with this specific organization and certainly will most surely never employ or suggest them again.


Offender: Walmart moneycard

Country: USA

Category: Business & Finance

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