Usacomplaints.com » Business & Finance » Complaint / Review: Citizens Bank, PA - Illegal Account Opening Practices. #492087

Complaint / Review
Citizens Bank, PA
Illegal Account Opening Practices

I worked for People in PA for nearly 24 months. Fran, the Bucks County Regional Director, forces OD costs just as explained by several articles.

We were compelled to start checking balances that had extreme facility costs and regular costs to be able to rip-off the clients. Listed here is how:

We'd to start balances, laying towards the clients the consideration has "no costs" and set specifically made waivers about the accounts so the client does not recognize the fraud (the most waiver you could utilize was for 12 months...)

Then, once the waiver ends weeks later, the clients have their shield along plus they do not obsess with every point on the claims, they get struck by regular costs that may overdraw the account (since many folks retain in their checking account just enough cash to protect their inspections - this is exactly why it is named a bank account). The facility costs may overdraw the consideration over and over and thus may the inspections you create thinking that the consideration continues to be great...

I regularly had clients with countless bucks in costs from the period they obtained their declaration - we were particularly directed hitting senior school children, university students and seniors.

Another technique we'd to utilize is open a "Platinum" bank account to seniors who'd are available in and have to get a checking account using a high-interest rate like a carot and never revealing the costs (utilizing the waivers as mentioned above). Issue is, that "Platinum" bank account had a higher-stability necessity and also the bad people could be struck by unneccesary regular costs a couple of months later...

And Also To include inslult to damage we actually had telemarketing times and nights whenever we were compelled to create telemarketing calls (concealed as "support calls" so the lender circumvents the do-not-phone registry regulations). Not just they certainly were obviously advertising calls (as recommended from the plan giving us the prospects!!!) but also we'd to start numerous examining balances within the telephone (the everyday and regular goals were established by Fran again, the Regional Manager).

If perhaps homeland security fresh just how many examining balances Citizens Bank regularly starts within the telephone without appropriate recognition or signatures... All of the auditors need to do is visit any Dollars County department towards the finish of your day and have for that signature cards of the examining accounts exposed EXACTLY THE SAME day-to discover the illegitimate exercise (in this way there's virtually no time to email the signature card and acquire backdated signatures...)

Avoid Residents Bank in Pennsylvania! I quit many years before and that I am still haunted concerning the issues we'd to complete...


Offender: Citizens Bank, PA

Country: USA   State: Pennsylvania

Category: Business & Finance

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