Tried to cancel immediately after receiving my free trial which cost $5.95. I could not get through with the number at the top, 866-320-oo38, it is inoperable. I sent an email to MyTrialSupport.com explaining that I did not want the product. I assumed I did what I needed to do according to their there terms.
My credit card called and inquired about a $78.84 charge. I shared that this was not authorized.
Tried to call the number at the top again; no success and also sent another email which is supposed to be a live chat. Not so. I discovered another telephone # on the statement 866-320-0038 and was able to get through. This was a joke! The connection was bad and they told me that because I did not cancel within the 15 day period, I would be charged the full price of the free offer. They conveniently don't have any record of my email and suggested that I should have looked for a confirmation of the email and since I didn't get one, nothing had been confirmed.
Hopefully, my credit card will straighten this out.
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