Complaint / Review
First National Merchant Credit Card Advantage - CCA, Allstate Check Cashing Service
Fraudulent, liars, scam artists, dirtbags, unfair, dishonest, and i will prevail and they will not take my money b/c my transaction is still pending, scumbags! Also many other nationwide locations

I recvied a letter showing URGENT APPROVED! Just call to activate. So I called the "Activation number" got a rep everything was fine he took all of my info and we agreed on a date for the withdrawl of $199.99 activation fee to occur today May 23.

After a few days I decided that I really did not have the money to do this at this time so I decided to call the "Customer Service" (800-760-4045). I called and sat on hold for 1 hour and after an hour the phone dissconnected me. I was so pissed off!

So I called the activation line to find out if Customer Service is down or if there was a problem. The only this these F*ing people say is "I'm sorry Mam we are just the activation department, do you have the Customer service telephone #?" Which makes me even more pissed off. I mean they had no problem taking my information but now as soon as it comes to taking it back out of the system, it's "we don't even have that info anymore only customer service has that info".

So I decide to speak with one of there supervisors who was more ignorant than the rep. I could not belive these people! I asked if they could connect me with someone in customer service or give me a fax # so I could send in my letter to cancel... For some reason at this point I belive that even If I did get my cancellation letter into them, it would not have helped.

I'm going to the bank this morning to close my account b/c I do not want them to cause me any fiancial difficulties.

I hope anyone who recives this letter realizes how many reports there are against this company. I only wish I typed their name in my search box before I gave them my information. Because as soon as you type in First National Merchant CCA, all that pops up is reports and warnings of how they suck! And I could not belive that the supervisor at the "activation line" asked me if I was calling him a liar b/c I asked if he had ever contacted Customer service or new anyone who has ever been able to get a hold of them b/c I've held for at least an hour a day for the past 3 weeks.

I'll be holding again this morning to try the one more time before my bank opens and I go to close my account.

So everyone beware of anything marked first national merchant, cca, allstate check cashing service, credit service divison.

MicheleLake Katrine, New York
U.S.A.