Rise above debt credit relief company in tempe, arizona is a total rip off!
FIRST... You read the very false advertising they have on line and in the yellow pages promising you they will help you TOTALLY eliminate your debt... HA WHAT A JOKE! They also state they will consult with your creditors and settle your debt 30 to 50 percent - they don't tell you that process will take approximately 1-2 years. Yeah... That is because the hundreds of dollars your paying is going towards their SERVICE FEE ZERO GOES TOWARD YOUR ACTUAL DEBT.
Then in the mean time you are bombarded with phone calls from your creditors... Then you call them and speak with a customer service representative who tells you to screen your calls, block your creditors numbers by investing in a device that would zap auto-dial devices or change your phone number (keep in mind each time you call and believe me you will call - you'll never speak to the same person twice).
SECOND... They send you a sixty page booklet that gives you information on charge offs, how to save funds for settlement, debt consolidation vs. Debt negotiation, what is bankruptcy, understanding your credit score etc. To sum it up the booklet isn't worth a rats ass or the company that wrote it for that matter. Its just a bunch of BS.
After one month of this crap I decided I did not want to go this route in trying to eliminate my debt and disenrolled from this program by calling customer service, writing a letter and sending an email. I was then contacted by the vice president, Matt Hanson who states they have other programs I may be interested in and please don't give up and he is there for me... Give me a bucket and some boots... I wrote back and said I was not interested and requested I be refunded the $745 minus the $99 enrollment fee I paid for this LOUSEY service. He wrote back and stated I WOULD BE REFUNDED.
FOUR MONTHS LATER... I am still waiting to be refunded after several attempt to collect.
FINALLY... I had enough... I called and demanded to speak with Matt Hanson and was told he was not available to speak to me AND I would not be refunded the $745 because it is considered...
MONEY EARNED. He wasn't even man enough to get on the phone and tell me this himself, he had a customer service rep deliver the news.
I don't know about you, but $745 is a lot of money too me, especially when I used my unemployment check to pay the fee after unexpectedly being terminated from my job, which was the reason I fell behind in my bills in the first place.
I am now faced with filing BANKRUPTCY. And possible prison time... Cause I really want to do bodily harm to these crooks that straight out STOLE my money.
So if your suffering finacial hardship... Run... Don't walk to a reptable company that has your best interest in mind and wont take advantage of consumers who are already suffering from finacial hardship... They will only make a bad situation worse.
LAST... I did consult with the Better Business Bureau before deciding to use this company... I have since then filed a Complaint with the Better Business Bureau and the State of Arizona's Attorney General Office. And will seek legal council as soon as I am able to rub two nickels together.
Mad as hell
Arlinton, Texas
U.S.A.
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