This company is a complete joke. If you have intentions of doing any legitimate business with them or intend to purchase product.
I was charged for several different products from this company that I did not order. I had never even heard of them until the charges showed up on my credit card statment.
When I called them to inquire about the charges they immediately became rude and very evasive. They would not tell me what I was being charged for and it was clear that they were not going to help me in any way. I was transferred several times and received a different story from each person I spoke with on the phone.
I was finally asked for an order id # and then they had me right where they wanted me for their little scam. If you say you don't have an order id # they immediately go to the "call your credit card company" card.
They first said that I must have placed the order or they would not have gotten my credit information. Once the topic of credit card fraud came up they shifted gears and said that it was up to my credit card company to handle any refund.
The supervisors in customer service are EXTREMELY sketchy and will all give you a different story each time you speak with them. I was finally told by a supervisor named JILLIAN to call back once I received the product and a refund would be processed. When I made that call, she told me that we never had that conversation and that because I was claiming fraud it was the responsibility of my "bank" to handle any refund.
THIS COMPANY IS NOT LEGIT IN MY OPINION AND I WOULD URGE YOU TO DO BUSINESS WITH SOMEONE LOCAL IN YOUR AREA. Do a little research about advanced wellness research and you will see plenty of cases like mine and people who actually tried to place orders who were ripped off. I am convinced that the person who obtained my cc information works with this company. They know that once you are charged, they get their money.
You better hope your credit card company has a good policy regarding fraud.
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