I have had checks denied so far at three different locations due to the poor business / check processing procedures of Certegy. The last time was at Walmart. I used my credit union account and my check was denied. I then tried my 'regular' bank account check, and it was denied. Finally I used my debt card which pulls from the same account as my bank account, and the purchase went through. Clearly this was not an issue of sufficient funds, as the debt card was authorized but the checks were not. And it was embarrassing.
I made another call to Certegy to find out why both checks were denied but the debt card authorized from the same account. Before they would even speak with me about it, they wanted my bank account numbers, license number, name, address, etc. They said they were 'verifying' the information but as I did not have confidence in the company, I wanted them to verify with me that they already had this information and were truly verifying, not inputting. They would not confirm or prove they already had my information and I did not get any confidence that giving them my information was secure.
Is this company secure? Do they have a database full of names, addresses, bank account numbers, license numbers, etc.? Is there a way to have all my information removed from their database? They do not give me any confidence at all.
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