Complaint / review / scam report
AccountSecure Plus
They took my monthly premiums for years but now have denied my claim while unemployed

Complaint / review text:
I paid premiums for years to AccountSecure Plus to help with my credit card debt in the event I became unable to make the payments due to disability or unemployment etc..

Due to the economy, I lost my job Dec 4th of 2008. Unemployment benefits do not begin to cover my bills so I filed a benefit request with this company.

The first time I sent in my request, they (AccountSecure Plus) told me that they did not recieve a request from me.

I filed a second request. This time they said that I did not send enough information to process my request. I asked them to tell me exactly what information I still needed to send. They told me just the opposite of what they had told me in an earlier conversation.

I then sent in everything they asked for only to find out a couple weeks later that I had been denied benefits because I was temporairly laid off for two weeks during the Thanksgiving holidays in Nov.

They told me that because I had not worked for the full 13 (thirteen) weeks prior to permanant lay off that I was not entitled to benefits.

I found out that I had been denied when my credit card company called asking for my payment.

Contact information:

Offender: AccountSecure Plus

Country: USA   State: New Jersey   City: Bridgewater
Address: 200 Somerset Corporate Blvd
Phone: 8006901532

Category: Business & Finance


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