Complaint / Review
GM MASTERCARD - AccountSecure - HBC Life Insurance Claims
Mislead, account statement showing a Zero balance, after filed my benefit claim, still paying 77.00 month for benefits

(Product Name: GM Master Card-benefit claims) I have this insurance benefit on my credit card, I lost my job, filed my claim, was sent a credit card statement showing my account paid off and was also sent 2 new credit cards. This was very misleading as I thought my credit card was paid in full as was shown on my statement. Next thing I know, I recieve another monthly statement showing I owe over 9,000 dollars and didn't contact them in 45 days, yet they are still taking 77.00 a month for this insurance. I'm still unemployed. I sent my Visa card people same information, they paid theirs with no problems. They are refusing to reopen my case, yet I'm still paying for these so called benefits.

Vonder
Shreveport, Louisiana
U.S.A.