This company supposedly offers 10 day trial membership in their grant program. They send out E-mail messages informing people of their policies of charging $79.95 monthly, unless you cancel by sending them an E-mail.
I sent them 2 E-mails cancelling my membership. I never even checked out the program. They ignored both E-mails and charged my credit card the $79.95 fees.
I called them to complain. They immediately cancelled my membership but they still expect to be paid for March, even thought I cancelled mid March as soon as I received my credit card statement for March. This company claims I never sent them E-mails. I overheard numerous complains from other people when I called Customer Service to cancel. The cocmpany apparently ignored quite a few E-mails.
0 comments