I noticed on Sunday a charge that was taken out of my Bank of America (BOA) bank card (I check my account online periodically). When I noticed a bank check amount with no check number and it was an amount charged twice one right above the other for 198.50 I called the customer service number for BOA. They - customer service - said they would take the one out of my account and that what is was - was an adjustment against the transfer of 400.00 from my savings account. None of this made sense. I did not remember transferring 400.00 all at once. Anyway, they asked for my bank account number and then wanted my check card number with the three digit code on the back. I never remembered that being asked of me either by the bank. I complained to the bank that they were making transactions that were confusing me, and that it did not make sense to make an adjustment look like a bank check. I even spoke to my son and daughter saying that this was all very weird. Now on Thursday I suddenly have a charge made to Buyers Advantage for 139.99. I googled this and found another complaint and very similiar tactics all associated with BOA. I called BOA very frustrated and mentioned how I noticed online that this is a scam. I requested the Bank complaint form mentioned in the earlier complaint. The woman at BOA put me on hold then came back and admitted they do have a contract and are working with Buyers Advantage. I told her to document my complaint and she transferred me to the electronic banking department. They told me I had to call back tomorrow to complain again since it showed 'pending'. I told them the way that associates scamming to get the money from people and is all associated with the bank looks very bad for them especially in this economy. This is totally wrong!!! I complained online and will write a letter to the bank president complaining. SCAM and yes this is very wrong. If I were BOA I would cancel the contract immediately. Honestly, I've never had any problems with BOA and always defended them when other people complained. But now, I'm angry and will consider doing banking elsewhere if this is not rectified immediately.
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