Complaint / Review
Wells Fargo Home Mortgage
Late Charges Despite Certified Payments Received Before Cut-Off Date

A warning to all who have a mortgage with Wells Fargo.

For years, I have been paying late charges because they say this haven't received my payment before the large charge cut off date. Well, it takes all my other mail one, maybe two days to get to Dallas from here. So, last year, I started spending $5.32 a month to send my payment certified, return receipt requested. Guess what! Four out of the last five payments were received before the cut off date and posted later, causing a late charge. I now have proof! On my bill and on their web site it states: "Disclosure: Late charges are assessed after the close of business on the assessment date and only after all payments received have been applied." hahahahahaha

I prefer to pay the $5.32 a month to the post office rather than $30.00 to Wells Fargo any day!!