In fighting HSBC Mortgage Services for over 2 years regarding a bad mortgage that violates TILA and RESPA as well as the Fair Trade Practices Act. I made a new discovery not noticed earlier.
This new discovery, concerns the pre-printed payment return envelope as supplied by HSBC. What I found was that HSBC had pre-printed a return address on the envelope list HSBC Mortgage as the sender of the payment, not me the customer. What does this mean. It means that if for any reason the payment can't be delivered to the Mortgage Service Center listed on the statement, it would be redirected or returned to the sender.in this case HSBC falsley indicates it sent the payment. The return address printed is to a HSBC service Center on the west coast and not my service center in Maryland. Why would HSBC provide this envelope, with the false impression that HSBC sent the payment to HSBC?
By doing this, as I stated earlier if the mail piece can not be delivered to the service center for wrong postage, damaged destination address, damged in machine handling it would be redirected to HSBC and the sender (the customer will never see the payment again) and HSBC could then do what ever it liked with the payment. It could claim it was never received thereby allowing them to charge late fees, increase interest rates, use it to damage credit history and just about anything they want to. It could with redirected payments claim it was late and apply bougus fees thereby commitiing fraud using the mail.
It has by indicating it was the sender and not customer committed a fraud. If it is indeed redirecting the mail and using it to charge false fees, has committed a fraud.
I urge everyone to review pre-printed return envelopes and do one of three things.
1. If a pre-printed return address is listed, cover it up and print your own return address.
2. If a pre-printed address listing HSBC as the sender, contact the US Postal Inspectors.
3. If the address is pre-printed to a service center other than your own, send it regsistered mail or return receipt requested and force HSBC to sign for it.
HSBC by its own actions and past history has made it a company that needs to be watched very closly. It has been charged under RICO along with H&R Block, under the brand name of Household International was found to be inviolation of TILA and RESPA and paid out over $480 million dollas in fines, will not engage any of the federal progams to help save homeowners from foreclosure, has lied about getting federal bailout funds (collected money from AIG) has without waring cut credit card limits and raised interest rates to as much as 30%. It is under investigation by the SEC for hiding holding companies, the Justice Department for offshore accounts hidden from the IRS and was investigated by Homeland Security for money laundering.
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