We have had a mortgage with HSBC for 13 1/2 years. There are only 1 1/5 years left. We have NEVER been late on a payment. Yesterday, we received a "Notice of Intent to Foreclose" allegedly because we had not made the April and May payments. I checked with our bank and confirmed that April's payment CLEARED into the HSBC coffers. I called HSBC and, after waiting on hold for over 30 minutes, HSBC admitted they received the May payment. They reported us to the credit bureaus as being in default because they claimed to have tried to call us. We have caller ID and voice mail. We showed NOT ONE CALL FROM HSBC NOR ANY VOICE MAILS.in other words, they took our money, misapplied it, then reported us to the credit bureaus and hit us with penalties, fees, etc. THIS is how HSBC operates!
0 comments