I had sighned a contract with these people in Sept 08. Within 2 months they began to go up on there fee's and have been going up since. The contract said I did not have to pay for the yearly fee of $79.00 but of course they billed me for it, it has been credited back now after alot of aggrevation. When they went up on their fee's yet again, I decided to cancel I turned my equiptment in on Feb 12,09 along with the cancelation letter, thinking that would be the end of it. I received a bill 2 weeks later for my monthly fee instead of the cancelation fee of $295.00 so I call the company and they informed me that just because I turned in my equiptment was not proof that I was canceling my contract, they needed the cancelation letter as well which was in the same box as the equiptment but of course they " did not receive it"
so now not only do I have to pay the termination fee I also have to pay the regular fees for Feb and possibly March as well. So if you are currently doing business with these people make sure you mail your cancelation letter in a different package and you want to make sure that you get a confirmation receipt and write on the description of the package that it is in fact a cancelation notice for the company. So you will have proof.
If you are not doing business yet think about it carefully. I saw a report but chose to ignore it and now I am having to pay for that mistake
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