In brief, my 83 year old mother is currently out $990 after being tag-teamed by these charlatans. We are attempting to recover her money, but only after their obviously-prepared 'reps' have evaded all her attempts to rescind, even going so far as to tell her she "had no right to cancel" on the phone. After talking with attorney, I advised her to save everything, including the US Priority Mail envelope in which they mailed her documents. They took her money on 1/28/09 but never wrote up an invoice until 2/2/09, then couldn't be bothered to mail it until 2/4/09 - conveniently a week after the initial phone call.
Also my mother was on the federal do-not-call list, whatever good that does. My attorney advises me that in NYS, a consumer has 7 business days to rescind, which of course excludes weekends and holidays, and that the rescission period starts when the consumer receives the physical invoice & documents, not the day of the phone order. Today happens to be day 5 of that period for her, and we are faxing in her cancellation order now - it'll be interesting to see the result. I've referred this matter to my attorney, and it will be forwarded to the NYS AG Office, as well as their GA counterpart.
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