In March I needed approximately $500. I went through a site similar to Lending Tree, and someone from Cash Call phoned. Needless to say to say, here it is, 2 years later, and I am still paying $216.55 per month towards a $2600 loan.
I contacted the customer service dept to see if the interest could be reduced since I have repaid enough to cover the loan twice. They will not work with me at all and state I still owe 2168.93.
I am going through a medical situation that is going to require 2 surgeries and approximately 12 weeks off work. I advised I could fax the information from the doctor or the hospital if they will just work with me somehow to either reduce the interest, or consider the account paid in full since I have paid (to date) $4764.10 on what they stated was a $2600 loan.
I asked them how I could have paid THAT much and still owe nearly $2200, to which they indicate I need to read the terms of my contract. Since this was actually processed over the phone, I cannot recall having ever received a contract, nor am I able to locate it online.
I couldn't understand the individual I was speaking with to determine if they were going to be able to mail me a copy of the "contract", but I heard him indicate I should have printed one, so I stated once again—it was handled via the phone.
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